Privacy Policy

Effective Date: June 23, 2026

Nori Landscapes, LLC, doing business as Peterson's Landscape ("Peterson's Landscape", "Company", "we", "our", or "us"), is committed to protecting your privacy and safeguarding the personal information you provide to us through our website, online forms, advertisements, text messaging programs, phone calls, emails, and other communication channels.

This Privacy Policy explains how we collect, use, disclose, and protect your information.

INFORMATION WE COLLECT

We may collect information that you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Property address
• Service requests
• Landscaping project details
• Appointment preferences
• Communications with our team

We may also automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Website activity and usage data
• Cookies and similar tracking technologies

HOW WE COLLECT INFORMATION

We may collect information through:

• Website contact forms
• Quote request forms
• Social media lead forms
• Facebook and Instagram advertisements
• Phone calls
• Emails
• SMS/text message interactions
• Customer service communications

HOW WE USE YOUR INFORMATION

We use your information to:

• Respond to inquiries
• Provide estimates and consultations
• Schedule appointments
• Deliver landscaping and related services
• Communicate regarding projects and services
• Send appointment reminders
• Provide customer support
• Improve our website, services, and customer experience
• Comply with legal obligations

SMS TEXT MESSAGING

If you provide your mobile phone number and consent to receive text messages, Peterson's Landscape may send text messages regarding:

• Service inquiries
• Estimate requests
• Appointment scheduling
• Appointment reminders
• Project updates
• Customer support communications
• Service-related notifications

Message frequency varies.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any text message.

For assistance, reply HELP or contact us directly.

Consent to receive text messages is not a condition of purchase.

MARKETING COMMUNICATIONS

If you separately opt in to receive marketing communications, we may send promotional messages regarding services, special offers, seasonal promotions, or company updates.

You may unsubscribe from marketing communications at any time by following the instructions provided in the communication or by contacting us directly.

INFORMATION SHARING

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers that assist us in operating our business, including:

• Customer relationship management (CRM) platforms
• Scheduling software
• Communication providers
• Website service providers
• Marketing and advertising platforms

Such providers may only use information as necessary to perform services on our behalf.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors in support services, such as customer service, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

LEGAL DISCLOSURES

We may disclose information if required by law, regulation, legal process, subpoena, court order, or governmental request.

We may also disclose information when necessary to protect our rights, property, safety, customers, or business operations.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

• Provide requested services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, analytics tools, and similar technologies to:

• Improve website functionality
• Analyze website traffic
• Understand user behavior
• Enhance customer experience

You may disable cookies through your browser settings, although certain website functions may become unavailable.

THIRD-PARTY SERVICES

Our website and services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of any third-party services they access.

YOUR PRIVACY RIGHTS

Subject to applicable law, you may have the right to:

• Access your personal information
• Request corrections to inaccurate information
• Request deletion of your information
• Withdraw consent for certain communications
• Request information regarding how your data is processed

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

CONTACT INFORMATION

Nori Landscapes, LLC
d/b/a Peterson's Landscape

4209 Old Denton Road
Haltom City, TX 76117

Email: [email protected]

Phone: (817) 577-8881